Many of us would only consider changing our Internet Service Provider when we move to a new house. Even then, we try to move the same services with us. I, on the other hand, was just sick and tired of the disruptions in my previous internet connection and its terrible customer service of my current provider. Therefore, I went on a search to find the best internet in my area.
When comparing internet providers there are many things to keep in mind. Let us go ahead and look at them in turn.
Download/ Upload Speed
Primarily confirm the download and upload speeds you will receive. These speeds keep fluctuating through the day depending on usage. However, if you are paying for 200 Mbps and receiving only up to 25 Mbps that’s just plain unfair. So when calling to sign up ask about this upfront and try to get a guarantee if possible.
Customer Service
Yes, high-speed internet is great, but if the internet provider’s customer service is no good then you most definitely will end up pulling your hair out, just like me. Before signing up with an ISP, it is important that you check customer reviews online and the ACSI ranking of the company. Spectrum customer service is known for it’s great reviews and keen detail to attention that keep their customer from ever leaving them.
The Fine Print
We are all guilty of not reading contracts when we sign up for services online. However, I would really emphasize that you go through the contract before signing up with an ISP. There are several things to look out for, e.g. installation and activation fees, service guarantee, any add-ons, or monthly data limit. Also, ensure the duration that the promotional price is applicable for and what would be the estimated price after that.
Equipment Compatibility
If you have your own modem and router then check with the ISP if it’s compatible with their service. If not then you will need either to rent company equipment or buy a new one.
New Contract
Research is key here. If you have done your research well then you will be in a better position to negotiate with a representative of your chosen ISP. Before signing up, ask about a buy-out offer for customers switching from other providers, bundling options and any other incentives to help you save money.
Always be polite but do not be manipulated into buying something you do not need. If you do not feel comfortable talking to the representative its fine to call back another time and speak to someone else.
When you cancel your current service there will most probably be a notice period. Keeping that in mind choose a date for the new services to be installed accordingly. If you cannot do without the internet for a few days then it would be a good idea to have your new service installed before the old one is terminated.
Conclusion
For a one-stop-shop check out localcabledeals.com, where you can compare the best deals from top providers in your area. I personally found it very helpful to see all the deals in one place instead of going to individual provider websites. It made researching and comparing a breeze. All you have to do is type in your zip code and voila!
Automated page speed optimizations for fast site performance